Last Updated: 31 July 2025
Welcome to Nirvighna Softech Private Limited (“we”, “our”, “us”). This Shipping Policy outlines how orders placed on our website are processed, shipped, and delivered. By placing an order with us, you agree to the terms stated below.
1. Order Processing
All orders are processed only after successful payment confirmation
Orders are generally processed and dispatched within 1–5 business days, excluding Sundays and public holidays
Processing timelines may vary during peak seasons, promotional sales, or due to unforeseen operational constraints
2. Shipping Locations
We currently ship within India only
Delivery is subject to serviceability of the customer’s location by our courier and logistics partners
3. Shipping Charges
Applicable shipping charges will be clearly displayed at checkout before order confirmation
All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise
Shipping charges, once paid, are non-refundable after the order has been dispatched
4. Estimated Delivery Time
Delivery timelines vary depending on the customer’s location, product availability, and courier partner
Any delivery dates provided are estimated and not guaranteed
Delays may occur due to courier issues, weather conditions, regional restrictions, or other external factors beyond our control
5. Shipment Tracking
Once your order is shipped, tracking details will be shared via email or SMS, where available
Customers are responsible for monitoring shipment status using the provided tracking information
6. Delays & External Factors
Nirvighna Softech Private Limited shall not be held responsible for delays caused by courier partners, natural disasters, strikes, government regulations, or any circumstances beyond our reasonable control.
We will make reasonable efforts to inform customers in case of significant or unavoidable delays.
7. Incorrect Address & Failed Delivery
Customers must ensure that accurate and complete shipping details are provided at checkout
We are not responsible for delivery failures due to incorrect, incomplete, or unreachable addresses
If an order is returned due to unsuccessful delivery attempts, additional re-shipping charges may apply
8. Damaged, Defective, or Incorrect Products
If you receive a damaged, defective, or incorrect product, please inform us within 48 hours of delivery
Clear photos or videos may be required for verification purposes
Resolution will be provided in accordance with our Refund & Return Policy
9. Delivery Confirmation
An order is considered successfully delivered once it has been handed over at the shipping address provided during checkout
Any delivery-related issues must be reported within the applicable reporting period
10. Changes to Shipping Policy
We reserve the right to modify or update this Shipping Policy at any time without prior notice. Changes will be effective immediately upon being published on the website.
11. Contact Information
For any shipping-related queries or assistance, please contact us:
NIRVIGHNA SOFTECH PRIVATE LIMITED
📧 Email: info@nirvighnasoftech.com
📞 Phone: +91 8669128286
📍 Office No. 151, 1st Floor, Ostwal Ornate, Building 1, Wing B,
Jesal Park Road, Jesal Park Township,
Bhayandar East, Mira–Bhayandar,
Thane District, Maharashtra – 401105, India